To start with we’ve introduced new roles for growth and development. We’ve created more space for our colleagues to get closer to our brokers, so that they can provide a bespoke service in our core markets. We’re bringing real clarity to this model by launching three specific verticals – specialist car and transportation, specialist equipment and wholesale. Dean Spencer, Chris Smith, and Simon Lefevre have been appointed respectively to lead these areas and with their vast experience and expertise, I look forward to seeing strong growth in our distribution as we move into 2023.
We’ve been investing in our technology and our front-end broker portal, Asset Backer, for some time now. Asset Backer empowers our brokers to stay in control of their new deals from proposal to pay out. Whether it’s getting a quick quote and sending a proposal directly to us for a credit decision or raising electronic documents for e-sign, the functionality of the portal is there to see.
Additionally, we’ve implemented automation that allows brokers to get credit decisions on straightforward transactions in a matter of minutes. To help drive efficiency for brokers that have their own systems we launched our broker API, Asset Backer Link earlier in the year. Asset Backer Link connects us directly to a broker’s system so that they only have to load a deal once without any need to re-key. When we combine Asset Backer Link with our other automation, brokers are often seeing decisions in seconds and can pick the journey back up in Asset Backer so that their customers can e-sign the documentation and close the transaction. Collectively, we know Asset Backer, Asset Backer Link and our automated credit decision engine as our “happy path” and we’ve had some great feedback that supports this label.
We’ll continue to invest in our people and platforms but for now, I’ll let Dean, Chris, and Simon update on their respective areas.